Chargeback Protection

Merchant Protection Services
For Your Peace of Mind

We know how important it is to protect against chargebacks. Often times they can result in lost revenue and lost products or service time. Our complete suite of chargeback protection services help to keep you in control or your revenue and protect you from unexpected fraud.

Chargeback Defender

See how we help you to fight unfair chargebacks and increase your changes of a successful rebuttal.

Chargeback Collector

We provide the tools to help you get the money that is owed to you, even when you lose a chargeback.

Fraud Loss Reimbursement

Get coverage to protect you from losses due to fraud. Rest easier knowing your revenue is safe.

Are you protected against fraud?

Chargeback Defender

Get immediate e-mail and online notification of any chargebacks so that you can reply quickly. All eligible chargeback representations are reviewed by our chargeback team to help adjust or modify the content to offer the best odds of a successful re-presentment for our merchants.

  • Notifications - Early Notification Gives More Time To Make Your Case
  • Assistance - Dedicated Experts Provide Insight Into Successful Responses
  • Support - Review and Ongoing Support With Your Chargebacks
  • Protection - Services to Help Reduce and Protect You From Fraud

Chargeback Collector

Despite everyone’s best efforts, not every chargeback can be won. Did you know that you still have rights as a merchant? Your CDGcommerce merchant account includes services with a nationally accredited collections agency. Submit your claim with no upfront fees. Recieve 50% of any funds that are successfully collected on your behalf.

  • No Upfront Costs - Submit your collections risk free
  • Proven - National provider serving government and Fortune 100 companies
  • High Standards - Compliant with TCPA, FDCPA, HIPAA, and other regulations
  • Risk Free - There are no fees if your debt is unable to be collected

Fraud Loss Reimbursement

Sometimes chargebacks come as a result of fraud. We help to protect you against fraud in two ways. First, we provide tools that evaluate each transaction so that you can automatically reject transactions that have a high risk score. Second, when fraud does come through, take advantage of our reimbursement plan and get those funds returned to you!

  • Broad Coverage - Protection against many chargeback codes
  • Customizable - Set your risk tolerance level using our security tools
  • Reliable - Submit your claim to us for fast reimbursement
  • Proven - Enjoy hassle free claim submission