Providing "Best of Class" Merchant Solutions is in our DNA. Your Success is Our Success.
Concierge Payments for Successful Merchants
CDGcommerce was founded in 1998 with the goal of providing professional merchant services with an unrelenting focus on always putting our merchant’s best interests first. We have worked diligently for 20+ years to provide solutions that reduce the risk, lower the cost, and simplify the process of accepting payments on your Web site, in-store or on-site. Our A+ BBB ratings and 5-start "best of class" ratings are a reflection of our dedication and focus.
With CDGcommerce, you are a name – not a number – with our company. We value each and every merchant relationship that we have regardless of whether you are a brand new startup or process millions of dollars. You’ll get to know our dedicated staff on a first name basis and they will get to know you and your business.
Our solutions are highly customized to each merchant and we do not believe in "one size fits all." Our experienced team is ready to help provision exactly the right payment solution for your needs so that you can keep focused on what you do best - growing and maintaining your business.
Financial Security & Growth for Every Merchant
We board every account on the most secure & reliable payment network, processing 3.7B+ Annual Transactions and $250 Billion+ Annual Volume throughout every major card brand and via ACH.
Our Founder's Promise
CDGcommerce is the embodiment of the American dream. It was founded in a studio apartment by a husband & wife team, Chris & Laura West, to serve the payment needs of other entrepreneurs. CDGcommerce continues to be family owned and operated and not subject to the pressures of Wall Street shareholders or private equity cash-out goals. This allows our business and its staff to be solely focused on taking care of our clients and constantly evolving our services to meet their needs.
Our Measurement of Success
The most important number at CDGcommerce is not the over 20,000+ merchants who have applied for accounts with us nor the millions of transactions and billions of dollars in payments that we have helped them process.
Instead, the single most important number is the satisfaction and retention rate of our actively processing clients and we are honored that this number has steadily remained over 97% for more than a decade.
Simple stated – this one metric is the litmus test as to whether we are delivering as promised to our merchants and meeting or exceeding their expectations.
At CDGcommerce, our team is family. We're looking for talented, passionate, quick-learning and creative individuals who are interested in building a long-term career with CDGcommerce. Our industry is always growing, and we thrive to constantly innovate and improve our products and services to provide the very best in payment processing solutions. If you think you have what it takes to be a member of the CDGcommerce family, email us!