"I've had the pleasure of using CDG to process credit cards for my business since I started in 2010. They have consistently had excellent customer service and I am always very impressed with how fast they are able to help assist me by both phone and email, especially someone like me who has minimal knowledge about the industry and always asks A LOT of questions! Last year I changed the name of my business which was a bit of a headache to say the least, thankfully the staff (Wes) at CDG were able to help me get that done smoothly and without any added stress. I have recommended CDG to everyone that asks about my processing company and will continue to do so - i honestly would never go with another company. Thank you CDGcommerce!"
"CDGcommerce is a reliable, low cost payment provider that I can recommend to my e-commerce clients. It's easily integrated into shopping carts and custom scripts using their API's. Technical support is always helpful when I do have questions during development."
"We use CDGcommerce and Quantum Vault Gateway for our Visa, Mastercard, American Express and Discover transactions. Our company is very happy with the service we get and it is always top notch. We are very tight in fraud control and CDG plus Quantum are on the same page with us. No reason to switch if the chemistry is flawless."
"CDGcommerce was definitely the end of our misery and the experimental period for us at Caribbean Flava. We have been through at least five different merchant processors in the space of three months. Overpriced units, surprise charges and absolutely no one to answer important questions or solve technical issues; customer service was just horrible. Thanks to a dear vendor who highly recommend CDGcommerce over a year ago. We have never had a major issue; and even if we just needed directions their highly trained staff is always a phone call away. If we have to leave message someone usually would call back in less than 24 hours. Communication is always consistent here until the problem is completely solved; with a follow up ensuring everything is up and running perfectly. It’s the best thing that could ever happen to us; could not have asked for a better Merchant Account Provider."
"While looking for a new merchant, I stumbled upon CDGcommerce. Right away their customer service was great, and they answered all of my questions. Now after being a customer for a while, I am very happy! All of the statements are clear and EASY to read, and anytime I have a question their customer service always takes care of me."
"As a small retailer taking my first steps in processing credit cards, CDGcommerce has given me the comfort level and the support I need. The equipment they sent works well, they answer my questions or inquiries promptly and when I call, I talk to the same people each time. They are here in the US and communicate clearly. I researched this choice carefully before I made it and feel lucky to have found a credit card processing firm that can work well with my small company and it's ventures. It's about confidence that things are being processed right and allowing me to focus on the workings of my business, they help make this possible."
"We at MILES Chemical Solutions, provide Environmentally Friendly Industrial Paint Removers and Powder Coating Stripping Solutions to businesses worldwide. We have been extremely satisfied, utilizing CDGcommerce for our Merchant Services since Spring of 2010.
The Service Representatives at CDGcommerce were very supportive in the Application, Approval and Set up of our companies Credit Card and Merchant Services. CDGcommerce is fully capable of working swiftly via Fax, Email and Telephone to support our business Merchant Services requirements.
The Merchant Services fees at CDGcommerce are very competitive and lower than most banks offer."
"We have been doing business online for only about six years. In the first four years, we had some memorable, and in some cases, painful experiences with our merchant banking partners. Two years ago, we decided to do our homework and identify the best merchant banking partner for our expanding long-term online business needs. We narrowed our prospects down to four, including two quite large and well-known providers. After some more research, we decided to go with CDGcommerce. Maybe we were good or simply lucky, but we couldn’t be happier with CDG. Now, with the prospect of rapidly expanding online sales at hand, our partnership with CDG is also growing. CDG is a solid company with people who genuinely care about their customers. Go with CDG. You’ll be glad you did."
Sales - U.S.-based Merchants Only
Do you have questions or concerns about our Merchant Account service? Do you have a special request or need help deciding what type of account is right for your business? Speak with one of our Sales representatives and we'll help answer all of your questions and assist you in getting applied for a CDGcommerce Merchant Account!
IMPORTANT NOTE: due to PCI & BANK COMPLIANCE RULES, any Merchant-specific support questions can ***ONLY*** be answered once you have logged in to authenticate yourself through one of our designated Portals below. If you are a merchant and have merchant support-related questions, our staff will be UNABLE to answer them via the Sales Chat link and you MUST first log in to the appropriate Portal BELOW. We take your security & privacy very seriously and this is one of the many steps we take to protect it.
Do you need help with your current merchant application or have underwriting-related questions? .
If you need assistance with your Statements, Merchant Portal, Account Changes, or if you have any other Merchant Account related questions, concerns, or issues, chat with one of our live Merchant Support representatives who will be more than happy to assist you.
To ensure the most efficient support, please login to your MerchantPortal™ using the link at the left. You can then make use of all of our support services as well as our live merchant support options.
Live Partner Support representatives are standing by to help you make money. Our representitives will be glad to assist you in setting up custom applications, closing deals with your referrals, and assist you with any questions or concerns that you may have with your Agent account.
To ensure the most efficient support, please login to your PartnerPortal™ using the link at the left. You can then make use of all of our support services as well as our live partner support options.